Q: 如何得知己成功下單？
A: 成功下單後，系統將會即時發送【訂單確認電郵】。
***請注意: 假如想查看購買記錄及訂單狀況，顧客便需要註冊及登入帳戶，按【訂單 Order】，便可查閱以往訂單狀態。
How do I know if my order is processed?
A: After the order is processed successfully, the system will send out an【Order confirmation email】.
***Note: If you want to view your purchase history and order status, you need to have an account registered and view in My Accounts, then click【Order】in order to check the order status.
Q: 下單後收不到【訂單確認電郵】?
A: 顧客可從以下途徑查詢：
- 請確認沒有輸入錯誤電郵地址
- 到電郵中的【垃圾郵件 Junk Mail】查看，若有【訂單確認電郵】，需要移去【收件箱 Inbox】中方可打開電郵。
Q: Order confirmation email not received?
A: Customers can check by using the following methods:
- Please ensure the email address entered is correct
- Please check in the junk mail section of your mailbox, and if you see the order confirmation email, move it back to the Inbox before you open the email.